Omega Guard gives your firm a secure app for officers and the control room, a free client portal for the businesses you protect, and mesh radio for sites where the mobile signal gives out. Every message, photo and report is encrypted on the device that sends it.
Officers on patrol and the businesses who hire them need different things, so Omega Guard comes in two parts that talk to each other.
The working tool for officers, supervisors and the control room.
A private line to the security providers a business uses.
When you sign a client, you send them a code or a link. They install the portal, accept the invitation, and can message your control room straight away. Nobody can search for your officers or their rosters, so the only people who reach them are clients you've invited.
A business with a guarding company at one site and a patrol firm at another keeps both in the one portal, with each site in its own thread.
Security officers often work alone and at night. Omega Guard is being designed to help you meet your duty of care to people working alone under the Work Health and Safety Act 2011.
One press will send the officer's location to the control room and to nearby officers.
If an officer misses a scheduled check-in, the control room will hear about it.
Alerts and messages travel phone to phone over radio where there's no coverage.
Omega Guard will replace the mix of personal phones, chat groups and paper logs that many firms juggle across their sites.
Coming soon
Officers, supervisors and the control room talk in one place, with a thread for each site and shift.
Coming soon
Incident reports, patrol logs and photos travel inside the same encryption as your messages.
Coming soon
Keep officers talking across large sites, car parks and rural properties where the mobile signal drops out.
Coming soon
Add a subcontracted officer for one site or one event, then remove them when the job ends.
Security providers in Australia are licensed by each state and territory, such as under Queensland's Security Providers Act 1993 and the Security Industry Act 1997 in New South Wales. Omega Guard is being designed to support your licence conditions, the Privacy Act 1988 and the Australian Privacy Principles, the Notifiable Data Breaches scheme, and work health and safety laws.
Photos of members of the public are personal information. The app keeps them inside each client's site thread and lets you set how long they're kept.
We'll publish a plain-English privacy and security statement for security firms before launch.
The keys that open your conversations are made on your own devices and stay there. Our servers pass sealed messages along and hold no key that can read them.
Each message and file gets its own key before it leaves your phone.
Our servers store and deliver the sealed message without being able to open it.
Only the devices it was addressed to can unwrap the key and read it.
It can sit alongside them. Many firms will keep radios for instant voice and use Omega Guard for reports, photos and anything that needs a written record. Mesh radio gives messages a path when there's no mobile coverage.
No. Rosters, payroll and monitoring platforms stay where they are. Omega Guard handles the conversations and the reports that go with them.
Nothing. The client portal is free. A client who wants the full Omega messenger for their own use can upgrade inside the portal for a personal subscription.
No. The duress button is still in development. Once it's built, it will alert your control room and nearby officers, and your control room will decide when to call 000, in line with your own procedures.
Only while they're on shift, and only if your firm turns it on. Officers can always see when location sharing is on. Workplace surveillance laws differ between states, so set it up in line with yours.
Messages and files are encrypted on the phone that sends them and our servers can't open them. Account details for Australian companies are held in Australia.
Omega Guard is still being built. Register your interest and we'll let you know when it's ready, or apply to join the beta and try it before anyone else.
Please don't include any client, site or incident details in these forms.
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